RCS API (365cx.io)

Archived documentation, retained for existing integrations. This documents a separate legacy API surface hosted on 365cx.io, distinct from the current OneXtel RCS API. For current RCS APIs, see the API Reference. See Archived APIs overview for context.

Overview

OneXtel’s legacy 365cx.io RCS APIs provided integrations for incorporating RCS messaging into applications. Generate an authentication token first, then use it with the send-message API.

Generate token

POST https://365cx.io/account/enterprise/login

string

required

string

required

boolean

If true, the token does not expire (default validity is 1 hour).

{
  "response": {
    "uId": 100,
    "token": "VFl6Zz6ZMezrz+12+8CqIHRZdtxxxxxxxxxxxxxxxxEMLuKFgxM9RtZPcl"
  },
  "message": {
    "code": 0,
    "message": "Login success"
  },
  "status": true
}

{
  "message": {
    "code": 1403,
    "message": "Login failed! wrong email id and password combination"
  },
  "status": false
}

Send message API

POST https://365cx.io/chatbird/api/message/send Header:

Key	Value
`authentication-token`	Token from Generate Token API

Mandatory parameters

string

required

Specifies the sender’s contact ID.

string

required

Specifies the recipient’s phone number.

string

required

Unique identifier for the journey.

string

required

Identifies the specific template for the message.

Additional parameters

object

Variable values in body content.

string

URL used for receiving delivery callbacks.

object

Custom tags (tag1, tag2, tag3) for message categorization and filtering.

Request payload

{
  "from": "xxxxxxxx",
  "to": "xxxxxxxx",
  "journeyId": "xxxxxxxx",
  "message": {
    "template": {
      "templateId": "xxxxxxxx",
      "parameterValues": {
        "0": "xxxx"
      }
    }
  },
  "callbackUrl": "xxxxxxxx",
  "metaData": {
    "tag1": "xxxxxxxx",
    "tag2": "xxxxxxxx",
    "tag3": "xxxxxxxx"
  }
}

{
  "message": null,
  "code": 100,
  "status": true,
  "data": {
    "id": "669e55c8a8f5d50aad723e73"
  }
}

{
  "message": "Journey not found",
  "code": 101,
  "status": false,
  "data": null
}

​Overview

​Generate token

​Send message API

​Mandatory parameters

​Additional parameters

Overview

Generate token

Send message API

Mandatory parameters

Additional parameters