Skip to main content
Account settings cover your own profile and security — as distinct from user management, which is about other people’s accounts. Open them by clicking the user icon with your name in the right pane. Five options appear:

My Account

1

Open My Account

Click My Account.
2

Update your details

Update your name, email address, and mobile number.
3

Change your logo or icon (optional)

Click Select File, choose the logo or icon file, and click Open.
4

Save

Click Save Changes.

Alerts

Click Alerts, then select Low Credit Alert to receive an email when your account’s credits are running low.
Worth switching on. A campaign that stops mid-send because credits ran out is far more disruptive than a top-up scheduled a day early — see Credits.

Change Password

1

Open Change Password

Click Change Password.
2

Enter your passwords

Enter your current password, then enter and re-enter the new one.
3

Save

Click Change Password.
Passwords must be at least 8 characters and include an uppercase letter, a lowercase letter, a number, and a special character.

Login History

Click Login History, then Show Login History. The platform displays the IP addresses and times of sign-ins to your account.
Check this if you suspect your credentials have been shared or compromised — an unfamiliar IP is the clearest early signal, and the fix is to change your password immediately.