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Config in the OneXtel RCS platform allows you to view, search, and download billing configurations for efficient rate management.

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Billing message types

In OneXtel, Billing defines the charges or credits applied for sending different types of RCS messages. There are three types of RCS messages:

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Rates per region

The billing table lists rates for each region (like India, the UK) and each message type.

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Billing type tabs

  • Assigned: Rates set for the current user (non-editable).
  • Default: Base rates inherited from the parent, i.e. Super Admin or Tenant (editable).
  • Custom: Custom rates for a selected child entity (editable).

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Setting rates: Assigned

1

Open Channels > RCS

In the left pane of the RCS platform, click Channels, then select RCS.
2

Open Config > Billing

Click the Config tab, then click the Billing subtab.The RCS Billing details appear. By default, the Assigned Billing Type tab appears.
3

Export (optional)

Click Download to export the report.

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Setting rates: Default

1

Open Config > Billing

In the left pane of the RCS platform, click Channels, select RCS, click the Config tab, then click the Billing subtab.The RCS Billing details appear.
2

Select Default

On the right-hand side, select the Default Billing Type tab.
3

Search (optional)

Use the Search bar to find values. Only horizontal searches are supported; column-based searches are not allowed.
4

Upload rates

Click +Upload to add billing rates files.
5

Edit a rate

Double-click any value to edit the rate.
6

Apply or discard changes

Click Reset to Default, Reset, or Save to restore default values, discard unsaved changes, or save the updated billing configurations, respectively.
7

Export (optional)

Click Download to export the report.

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Setting rates: Custom

1

Open Config > Billing

In the left pane of the RCS platform, click Channels, select RCS, click the Config tab, then click the Billing subtab.The RCS Billing details appear.
2

Select Custom

On the right-hand side, select the Custom Billing Type tab.
3

Search (optional)

Use the Search bar to find values. Only horizontal searches are supported; column-based searches are not allowed.
4

Select the profile

Select Profile Name (child TUC) from the dropdown list.
5

Upload rates

Click +Upload to add billing rates files.
6

Edit a rate

Double-click any value to edit the rate.
7

Apply or discard changes

Click Reset to Default, Reset, or Save to restore default values, discard unsaved changes, or save the updated billing configurations, respectively.
8

Export (optional)

Click Download to export the report.

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Billing flow

Rates cascade through the account hierarchy:
  1. Super Admin sets base rates for Tenants.
  2. Tenant can modify these rates for their TUCs.
  3. TUC can further modify rates for its child TUCs.
Any overridden rates become independent of parent changes.

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Overridden concept

If a user changes a rate in the Custom tab, it becomes an override — the rate no longer follows parent updates. Users can also reset to default to revert to parent rates.
File upload support: only Excel (.xlsx) and CSV files are supported. These files must contain rate tables in tabular format. Word files are not preferred because unstructured tables can’t be read correctly.