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Prerequisites

  • A Username and Password for the OneXtel RCS platform, issued by your administrator.
  • Since RCS is managed by Google, your organization’s RCS agent/brand must be signed up and configured on Google’s RCS Business Messaging platform. An Embedded Sign-up option is available within OneXtel to configure RCS accounts.

Signing in

Sign in to the OneXtel portal with the URL and credentials supplied for your account — see Signing in.

Main Dashboard

The Dashboard provides a quick overview of activities and performance within the platform. It tracks credits, message delivery statistics, and campaign progress in real time. After accessing the URL and logging in, the OneXtel WhatsApp and RCS platform displays the Main Dashboard, which includes:

RCS Dashboard

Navigate to Channels > RCS > Dashboard to view the RCS-specific dashboard. It includes:
To create an RCS campaign, see RCS Campaigns: Create a Campaign.