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The Campaign feature on the OneXtel portal creates, manages, and sends bulk or targeted messages across multiple channels, including WhatsApp and RCS. Use it to promote offers, share updates, and deliver notifications efficiently.
  • WhatsApp Campaigns — send approved message templates, images, and documents through the verified WhatsApp Business API.
  • RCS Campaigns — deliver rich media, interactive buttons, and branded layouts to users’ native messaging apps (covered in the RCS Campaign guide).
Each campaign includes customization, scheduling, and analytics to track delivery, read rates, and overall engagement.

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Open the campaigns dashboard

1

Open Channels

In the left pane of the platform, click Channels.
2

Select a channel

Select the WhatsApp channel.
3

Open Campaigns

Click Campaigns. The campaigns dashboard (View Campaign page) appears.

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What the dashboard shows

The campaigns dashboard displays all campaigns created for the WhatsApp and RCS channels as cards. Each campaign card shows:

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Dashboard actions

  • Search — use the search box to find a campaign by name.
  • Filter — narrow the list by channel, template, type/status, or date.
  • Clone Campaign — duplicate an existing campaign instead of rebuilding it.
  • New Campaign — click + New Campaign in the top right to start a new campaign. See Create a WhatsApp campaign.
The list is paginated; use Prev and Next at the bottom of the page to move between pages.